Browsing the IncríBel website and registering as a customer in the respective online store implies understanding and acceptance of this Privacy and Data Protection Policy.
This privacy policy describes how your personal information is collected, used, and shared after a visit, purchase, or email address is shared on the incribel.com website. IncríBel maintains a constant commitment to protecting the privacy of our customers' personal data and takes preventive action regarding website security and data protection. IncríBel complies with the data processing requirements set forth in the current General Data Protection Regulation (hereinafter GDPR).
As soon as you make a purchase or fill in data in your customer account or at our checkout, we collect the data you provide: name, billing address, shipping address, payment method, email address and contact details.
However, when the customer cancels their account, their personal data will be permanently deleted, except for data required to comply with legal obligations, which will be archived in a dedicated database for this purpose for as long as absolutely necessary. Should the customer subsequently wish to place a new order on the website, they will be required to re-register and will be subject to the terms and conditions in effect at that time.
We may also collect other information about the customer experience on the website for the sole purpose of improving the service to be provided to the customer.
If you wish to change the data provided to IncríBel, you can do so by sending an email to info.incribel@gmail.com. You must keep your account access details secure, as any and all actions or requests made through your account are your responsibility.
When we talk about Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL DATA?
We use your Order Information to complete your purchase on the website (including validating your payment, validating your postal address and enabling you to access an invoice and/or order confirmation) as well as to later complete the delivery of the product.
The data collected by IncríBel will be used in compliance with applicable legislation on personal data protection – Law 67/98 of October 26, the Data Protection Law – to ensure both the confidentiality and security of your personal data. However, this data is intended to be used for communication with customers, responding to requests for information, and/or completing orders.
Providing some personal data is optional. We guarantee, in accordance with the law, the right to access, rectify, cancel, and object to your data. If you wish to stop being part of our database at any time, you can notify us by email at info.incribel@gmail.com or you can unsubscribe from the newsletter by clicking the link provided at the end of the newsletter.
SHARING YOUR PERSONAL INFORMATION
IncríBel is responsible for protecting customer data, and this data should not be disclosed to third parties, as required by law. When processing a customer's order, certain personal data (such as address and postal code) may be disclosed to third parties for the sole purpose of fraud prevention and detection, always following a request to this effect from the competent authorities. We only share your personal information with third parties so that we can make the best use of it. For example, we use the Shopify platform to promote our online store. You can read about how Shopify uses your Personal Information at: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers navigate our website. You can read about how Google Analytics uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. Finally, we use an email marketing platform that stores your information and gives us access to it so we can best share our campaigns and newsletters with you.
CONTACT US
If you would like to obtain any additional information or if you have any questions about our Privacy Policy, do not hesitate to contact us by email at geral@incribel.pt .